Contact us

We'd Love to Hear From You

Customer satisfaction is at the heart of everything we do. Whether you have questions about our products, need assistance with an order, or simply want recommendations before purchasing, our support team is here to help.

Customer Support

Store Name
PureHand

Address
11245 Rue des Grands Champs
Québec, QC G2A 2E7
Canada

Phone
(877) 764-3772

Email
support@PureHand.store

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Saturday
10:00 AM – 4:00 PM (Eastern Time)

Sunday
Closed

Need Assistance?

We're happy to help with:

  • Product recommendations
  • Order updates
  • Shipping information
  • Returns and refunds
  • Product care instructions
  • General inquiries
  • Wholesale opportunities

We aim to respond to all email inquiries within 24 business hours.

Thank you for choosing PureHand. We appreciate your trust and look forward to serving you with premium home essentials designed for everyday comfort.